3/11/2023 0 Comments Aircall extension![]() Phone extensions are accessed via traditional IP phone, browser, softphone via PC or Mac and via a smartphone. The Aircall Phone System comes with a full self-service dashboard which allows for extension creation, IVR adjustment, call analytics, international number purchasing and porting and much more. The points of presence Aircall has in multiple countries allows for incredibly cost-effective outbound calling options at scale,” says Lumley. “It is proving incredibly popular with locally based outbound call centres. By adding an outbound bundle to your extension set-up, businesses can access unlimited outbound calling to over 100+ countries across the globe at a fixed fee. Aircall outbound call bundles allow businesses the ability to fix their outbound calling costs across dozens of countries to a quantifiable fixed monthly billing. It’s a voice communications system for the 21 st century.”Īnother large attraction for Southern African businesses that are increasingly competing internationally, whether on the ground or online, is bundled outbound calling packages which complement the multi-country inbound number functionality. ![]() “The system also allows businesses the ability to purchase inbound and outbound business telephone numbers in over 90 countries, routing these via one unified PBX phone system – ensuring a cohesive customer experience no matter where that customer may be calling from. By natively integrating with these systems via a single click, organisations can view and report on, in and outbound voice communications throughout their group, massively boosting insight into who is calling, when and why. “Aircall links to over 100 modern Web Software applications from Salesforce to Zoho and everything in between. Next-generation phone systems such as Aircall allow businesses the ability to turn their voice communications from a one-dimensional, hidden interaction into a management and productivity tool. Managing director of United Telecoms Ryan Lumley says, “Voice calling is not just about making and receiving calls on your phone system anymore, voice communication is the most personal touchpoint your business has when dealing with its customers, suppliers and employees.
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